I’m afraid that Avis Spain is still unable to accept Visa Debit cards.

Apologies

Kind regards

Chris

Can you tell me if Visa Debit Card are still not accepted at Avis branches in Spain (Despite being accepted almost everywhere else in the world)?

If it is it’s a bit of an annoyance. Avis are my preferred rental company, but I rent mostly in Spain, and don’t have any other use for a credit card!

If you could help I would appreciate it.

Thank you.

Kind regards

Simon Fynn

Could you tell me which office you are looking to pick up from please?
In theory Sicily does accept Visa Debit but I’ll double check with the office to ensure you have no problems if you decide to rent.
Thanks

Chris

Please accept my apologies as it is never my intention to supply incorrect or unclear information. Indeed my sources of information here imply that acceptance of standard LDW insurance covers all costs without exception. This extra cover against windscreen damage etc is not listed on our system and I will pass this on to the relevant departments to ensure that it is so for future reference.

Regards
Chris

QUOTE
Our rates in the USA are all inclusive so there is no excess and you don’t need to pay any extra.

Well it seems that the insurance isnt all inclusive as Im finally advised that you have exclusions on the windscreen glass etc etc and its another $3 a day when I arrive in the USA which I might add is no problem
whatsoever, but why couldnt I have been told and why doesnt it advise this on the preferred website or your rental website as its important.

IF im unfortunate to have a 4×4 throw up a stone and crack the windscreen on my last day I would have to pay then approx $7-1000 dollars as Im under insured due to exclusions.?

Its never been a question of price Chris, its just knowing that the vehicle Im renting is fully insured and that means items like windscreens, glass etc
locks etc.

IF Im faced with extras when picking up the car then tell me, you mention on your website this annoys people and it does, just be transparent, if I want a cheap rental I would use Dollar or Alamo wouldnt I?

Thanks, apologies for being miffed but honestly its hard work extracting the whole facts of car rental

I have spoken to your Customer Service at last and someone is on it now for me, so with Luck by Monday I will have booked and done an dusted it

Regards

Nigel G

By the way, I wrote to Bracknell Customer services on the 23Nov 09 and got no reponse, I called in to Bracknell at the beginning of the week, saw a nice lady from Customer services, as I wanted to ensure I booked the right thing, ref insurance add driver etc

I was told someone would ring me or email to make the USA booking and answer my questions, its Friday and nothing so WE MUST TRY HARDER is a bit of a silly statement by Avis if my experience of “customer service” is normal dont you think. If its this bad here whats it like when I pick up a vehicle

Regards

Nigel

Ref. Orlando 2 weeks 7 seater rental

First thanks for a quick response. Sadly the 2nd driver is my Son in law. Not sure what the exchange rates are so whats the aditional in dollars per day for him, he is over 25 you gave it in euros

I read that in Florida there is 0 excess and its a state thing not the rental companies and you say there is nothing else to pay which is great and what Im looking for so there are no exclusions other than the obvious ones of drink driving, off roading, lost keys etc.

No personal cover so thats fine as I dont need that but the “VEHICLE” is covered for accident, theft or breaking in in a glass window or lock was broken
etc etc

I have to ask again as Ive been told this by these intermediate companys who book holiday makers then found exclusions on parts of the vehicle like windscreens , glass tyres etc, its either insured or it isnt I think.

With Avis I used to have to pay extra to get 0 excess then I knew I was covered, this “extra” was a daily rate ON TOP of the rental so now its ALL included in the price.

I know its more than some competitors but Im fine with that as long as its comprehensive with no later surprises. (not totally convinced yet am I??)

So can I pay for the additional driver here in the UK as otherwise having a wizard isnt much help to avoid the queues

Thank you Chris

Rgds

NG